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Vital Support Systems is Recognized for Achieving Cisco Customer Satisfaction Excellence

10/10/2011

Urbandale, Iowa – October 3, 2011 – Vital Support Systems, with offices in six Midwest locations, announced today that it has been recognized for achieving the Cisco Channel Customer Satisfaction Excellence Gold Star from Cisco Systems, the industry-leading manufacturer.

“Customer satisfaction excellence is a core value that Vital Support Systems and Cisco share and is a key driver of our current and future success,” said Tami Pierson, Vital Support Systems Vice President, Network Sales. “To be recognized with the Cisco Gold Star for outstanding customer satisfaction validates our commitment to our customers and is an honor that we are extremely proud of.”

Customer Satisfaction Excellence is the highest distinction a partner can achieve within the Cisco Channel Partner Program. Based on regional target goals, Cisco measures the customer satisfaction levels achieved by its Gold, Silver and Premier Certified Partners over a rolling 12-month period. Partners that achieve outstanding customer satisfaction are honored with the Gold Star.

The Gold Star designation is reflected in Cisco’s Partner Locator tool, where customers and partners alike will be able to identify Vital Support Systems as having achieved outstanding customer satisfaction. For more information on Cisco Channel Customer Satisfaction Excellence, please visit: http://www.cisco.com/web/partners/pr11/pr20/partners_customer_satisfaction_concept_home.html

About Vital Support Systems:
Founded in 1998, Vital Support Systems^™ (Vital) is a leading provider of enterprise networking, systems, storage and managed services. Vital combines its expertise in the HP^® product set with its knowledge of: VMware^®, Cisco, EMC^®, Oracle^®, Citrix^® and Microsoft^® products to deliver mission-critical solutions to businesses nationwide. Vital joined TDS Hosted & Managed Services, LLC in June of 2012.

TDS Hosted & Managed Services, LLC (TDS HMS) supports the operations of OneNeck IT Services Corp., Vital Support Systems, and VISI Incorporated. Each of these companies is a wholly owned subsidiary of Telephone and Data Systems Inc., a Fortune 500^® company. TDS HMS is growing rapidly; now employing more than 500 people throughout the U.S. TDS HMS companies specialize in engineering and management of IT infrastructure, including: hosted application management, managed hosting, and ReliaCloud^™ enterprise cloud services. TDS HMS also owns and operates Tier III data centers in Iowa, Minn., and Wis. Visit oneneck.com, vitalsite.com, and visi.com for more information.

Telephone and Data Systems [NYSE: TDS] provides wireless, broadband, TV and landline telephone services to approximately 7 million customers in 36 states through TDS Telecommunications Corp. and U.S. Cellular [NYSE: USM], its majority owned wireless subsidiary. Telephone and Data Systems was named one of Forbes' Most Trustworthy Companies in 2012. Founded in 1969, and headquartered in Chicago, the company employs more than 12,300 people. Visit teldta.com for investment information.

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